These Terms of Sale apply to all orders placed through theteakstory.in. By placing an order, you agree to these terms.

1. Pricing & Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. We accept payment through the methods shown at checkout. Payment is charged at the time your order is placed.

2. Order Acceptance

Your order is an offer to purchase, which we may accept or decline. An order is confirmed once you receive a confirmation email from us. We reserve the right to cancel or refuse any order, including in cases of pricing errors, suspected fraud, or stock unavailability, in which case a full refund will be issued.

3. Shipping & Delivery

Orders are dispatched within 7–10 business days of purchase, and delivered within 5–7 business days via courier once dispatched. Delivery timelines are estimates and not guaranteed.

4. Cancellations

You may cancel your order within 24 hours of placing it, provided it has not yet been dispatched, by contacting us at customercare@theteakstory.in with your order number. Cancellation requests received after 24 hours, or after an order has been dispatched, cannot be accepted, and our Return & Refund Policy will apply instead. Approved cancellations are refunded in full to your original payment method within 5–7 business days.

5. Taxes & Duties

Prices displayed include GST for orders shipped within India. Any additional customs duties or taxes applicable to international orders are the responsibility of the customer.

6. Pricing Errors

In the event a product is listed at an incorrect price due to a typographical or technical error, we reserve the right to cancel the order and issue a full refund, even after an order confirmation has been sent.

7. Governing Law

These Terms of Sale are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu.

8. Contact Us

For any questions regarding an order, please reach us at customercare@theteakstory.in or +91 90032 53831.